Subscribe to the daily news Sign in
En
Viewpoint Unveils New Service Tech Mobile Application at AHR Expo 2020

Viewpoint Unveils New Service Tech Mobile Application at AHR Expo 2020

Viewpoint, a Trimble company (NASDAQ: TRMB) and construction management software leader, announced today the release of its Service Tech™ app for service contractors that enables greater speed and integration between office and field. Released at the AHR Expo 2020(booth #8543), Service Tech’s extended mobile capabilities will be on display at the event from February 3-5. 

Service Tech provides service technicians with an easy-to-use mobile field tool to manage and review work orders, assign and update labor, collect electronic signatures, upload jobsite photos and forms, and much more. The mobile app was designed toa ddress the specific content-entry needs of iOS and Android smartphone users, making it easier and faster for service technicians to enter job details while on the go. Technicians can now streamline and report back on their service activities from any mobile-enabled device – whether working online or offline.

 “Our clients rave about the seamless, real-time connection between the office and the technicians in the field that Service Tech provides,” said Viewpoint’s Jeremy Larsen, vice president of products. “Their techs are able to start using the app with very little training, and it’s specially designed to work on a phone so the techs don’t have to carry around a tablet. The folks in the office really appreciate how much faster technicians can close work orders, shortening the timeline between billing and getting paid.” 

With Service Tech, technicians can provide comprehensive, relevant data in real time — without the need to call back to the office. Before starting the day, they can see all work orders assigned to them, add and read related notes about the jobsite or customer,and access maps for directions to jobsites. Once working, technicians can make notes about the jobsite or equipment, record time on jobs or service sites, upload photos and more.

 “I was thrilled when I first saw Service Techbecause it’s justwhat we need as a service contractor,” said CFO Jeff Pierceof Western Allied Mechanical. “We wanted an application that allowed us to easily streamline and push out work orders, service calls and preventative maintenance tasks to our field teams, and be able to get labor time in quickly and facilitate quicker billing. As a CFO, I consider that critical to the business and Service Tech is outstanding.”

Available as part of the ViewpointOne suite, the Service Tech mobile app is just one of several mobile applications available to Viewpoint clients to help connect the office, team and field for contractors of all sizes.

“With this extended mobile capability, Service Tech enables our technicians to use any device, from anywhere, to work smarter, faster and deliver outstanding quality to our clients,” Pierce added.

Live demonstrations of the app capabilities will be conducted in the Viewpoint booth (#8543) at 1 p.m.ET on February 3- 4.


Read more New refrigeration technologies at 2020 AHR Expo

Related tags: refrigeration, AHR Expo
Share

Related news

Fieldpiece launches DRX3 leak detector for refrigerant and gas systems
Fieldpiece Instruments has introduced the DRX3, a new leak detector designed to identify a wide range of refrigerants and combustible gases with a single sensor. The tool is intended for use across...
today
Hussmann launches Protocol CO2 unit using natural refrigerant
Hussmann, a Panasonic company, has introduced the Protocol CO2 refrigeration unit as part of its Evolve Technologies portfolio. This new model expands the Protocol product line, which began in ...
04 Jun 2025
Mitsubishi Electric Trane HVAC US Unveils Heat Pumps with R-454B Re...
Mitsubishi Electric Trane HVAC US LLC (METUS) has introduced a new line of all-electric, all-climate heat pumps that use R-454B, a low global warming potential (GWP) refrigerant. The new range i...
18 Apr 2025
Embraco Launches Atom, Its Most Compact Variable-Speed Compressor
New 2.5 kg model debuts at AWE 2025, aiming to expand access to energy-efficient technology. Embraco, a brand of Nidec Global Appliance, introduced its most compact variable-speed comp...
29 Apr 2025
Carrier Transicold Launches Vector 8200 Engineless TRU for Cold Sto...
Carrier Transicold has introduced the Vector 8200, an all-electric, engineless trailer refrigeration unit (TRU) designed for stationary cold storage applications. The new system offers single- a...
30 Apr 2025
Modine launches DSU destratification fan for industrial air circula...
Modine has introduced the DSU destratification fan, designed to address air stratification in industrial and commercial environments. The unit supports year-round air movement, helping redistri...
01 Jul 2025