Subscribe to the daily news Sign in
En
BluEdge is now fully available from Carrier Transicold’s dealer network across the United States and Canada

BluEdge is now fully available from Carrier Transicold’s dealer network across the United States and Canada

Carrier Transicold truck and trailer customers have a new edge for receiving best-in-class service for their transport refrigeration equipment: the BluEdge service platform, which is now fully available from Carrier Transicold’s dealer network across the United States and Canada.

“Maintaining the integrity of the cold chain is more important than ever, and the BluEdge service platform is designed to maximize uptime of truck and trailer refrigeration systems so that food, pharmaceuticals, biologics and other refrigerated goods move efficiently and reliably,” said Stuart Johnson, BluEdge commercial lead, Carrier Transicold.

Carrier’s BluEdge service platform offers three tiers of service that provide customers with a flexible range of options, adding augmented capabilities when integrated with Carrier Transicold’s eSolutions monitoring system.

Tier Offerings:
  • Core – Supplements the original equipment factory warranty with extended coverages for major components, the entire system or a more customized approach based on customer preferences.
  • Enhance – Provides scheduled preventive maintenance inspections with proactive replacement of parts such as belts, starters and alternators.
  • Elite – Protects through extended warranties plus preventive maintenance services resulting in the ultimate worry-free program for customers who demand the highest level of service, uptime and fiscal certainty.
  • All three BluEdge tiers offer parts pricing protection, expert diagnostics and repairs by factory-trained technicians at more than 180 Carrier Transicold dealer locations coast-to-coast. Depending on the tier selected, customers may add certain optional features, such as overtime and call-out coverages for emergency repairs, proactive inspections and centralized billing.

“The BluEdge program gives our fleet tremendous advantages, including extended warranty support from Carrier Transicold dealers throughout the nation,” said David Freymiller, CEO of Freymiller Inc., a leading refrigerated hauler based in Oklahoma City.

The fleet chose BluEdge Core coverage for its most recent acquisition of 190 X4 7300 trailer refrigeration units installed by Carrier Transicold dealer W&B Service Co. The extended major-component coverage is customized with a five-year transferrable warranty that Freymiller said provides “improved equipment value when it’s time to cycle out our used assets and peace of mind for trailer buyers.”

For fleets that use Carrier Transicold’s cloud-based eSolutions remote monitoring system, the BluEdge platform adds enhanced benefits not previously available thanks to the eSolutions system’s ability to monitor and analyze refrigeration unit equipment operation, in addition to logging temperatures and geographic information.

“When this diagnostic information is integrated with BluEdge service packages, dealers can proactively identify maintenance issues before they become problems for a fleet, which helps maximize uptime,” explained Carrier Transicold’s Johnson. “Additionally, fleets can receive comprehensive access to their equipment service and repair data through the cloud, and they receive savings up to 10% on their BluEdge coverages.”
Share

Related news

Carrier Transicold surpasses 20,000 global sales of OptimaLINE units
Carrier Transicold has announced that global sales of its OptimaLINE container refrigeration units have exceeded 20,000 since the product's commercial launch in September 2024. The company...
24 Jun 2025
Thermo King Expands High Voltage-Certified Dealer Network in EMEA
Thermo King has expanded its electrification-focused support network with 77 certified High Voltage (HV) workshops across Europe, the Middle East, and Africa (EMEA). The initiative enhances service...
11 Apr 2025
GIZ and Kuehne Climate Center Urge Switch to R290 in Reefer Containers
A new white paper advocates immediate adoption of natural refrigerants in refrigerated maritime containers to meet climate goals. The Deutsche Gesellschaft für Internationale Zusammenarbeit (G...
29 Apr 2025
Carrier Transicold Unveils New Electric TRU Innovations at ACT Expo...
Vector 8200 and next-gen Vector eCool bring energy flexibility and zero-emissions capabilities. Carrier Transicold is showcasing major enhancements to its electric transport refrigeratio...
28 Apr 2025
Carrier Transicold supplies 112 Syberia units to Bidcorp UK fleet
Bidcorp UK has placed its first major order with Carrier Transicold for over 100 new rigid trucks fitted with engineless Syberia refrigeration units to improve the sustainability and performance of...
19 Jun 2025
Tesco deploys Sunswap zero-emission refrigeration units
Sunswap has deployed its electric transport refrigeration units with Tesco, replacing diesel-powered systems at the retailer’s Peterborough depot. The rollout supports Tesco’s wider strategy to...
25 Jun 2025