Carrier Transicold has named Atlantic Carrier Transicold the 2024 Dealer of the Year for the United States and Canada, and RETO (Refrigeración Especializada para el Transporte de Occidente) the Dealer of the Year for Latin America. The recognition highlights achievements in sales, service, market penetration, customer satisfaction, business investment and growth. Carrier Transicold is part of Carrier Global Corporation (NYSE: CARR).
Atlantic Carrier Transicold, based in Brampton, Ontario, is a division of Reefer Sales & Service and serves New Brunswick, Nova Scotia and Newfoundland with a team of over 40 employees.
“Winning Dealer of the Year is a huge honor and a testament to the hard work, dedication and expertise of the staff at Atlantic Carrier Transicold,” said Steve Henwood, President of Reefer Sales & Service.
RETO, located in Jalisco, Mexico, received the Latin America Dealer of the Year award for the second consecutive year and fifth time in 16 years. The company is led by General Manager Rubén Almaráz.
“Their deep product knowledge, unwavering commitment to customer satisfaction and consistent performance make RETO a standout partner year after year,” said Alejandro Genera, General Manager of Latin America Operations, Carrier Transicold.
Carrier Transicold also awarded CT Power of Commerce City, Colorado, and Delta Termicos de Nicaragua, Managua, Nicaragua, with the Extra Mile Award for customer service.
Seven individuals were honored for their performance:
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Sales Managers of the Year: Royal Richards (Utah, Salt Lake City), Adolfo Calderon (Clima Ideal, San Jose, Costa Rica)
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Service Managers of the Year: Chuck Hovis (W&B Service Company, Oklahoma City), Edwin Gil (Coldtruck Solutions, Panama City, Panama)
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Parts Managers of the Year: Nick Grimaldi (Southern New England, Springfield, Massachusetts), Azrael García (RETO, Guadalajara, Mexico)
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20 Series Champion of the Year: Tyrone Johnson (W&B Service Company, Duncanville, Texas)