The experience Eliwell and Schneider Electric are aiming to offer customers is increasingly digital. The new digital project is a Virtual Tour of the “Innovation Hub: EcoStruxure for Retail”, designed for users from all over the world to get virtual access to the 450-m2 Eliwell demonstration centre at its Belluno headquarters, a mock-up of a genuine supermarket.
“Our aim was to pilot alternative solutions for clients to witness the applications of Eliwell and Schneider Electric-branded solutions for automation and control of various assets, even without leaving their offices or their own country”, explained Luigi d’Andrea, Marketing Director. “During the current public health emergency and the limits it has imposed on our movements, this project will keep us close and connected to our clients, courtesy of training sessions and product demos, putting all the information on our solutions and their fields of application no further away than a click of their mouse or a tap on their mobile devices. It's a digital transformation project that we have believed in from the beginning, for how it helps to transfer valuable information by eliminating distance and geographical boundaries”.
The virtual tour makes it possible to move around the various environments in the Innovation Hub and provides access to a variety of touchpoints (in different colours: orange for Eliwell solutions and green for Schneider Electric’s), to learn more about the different products. Clicking on each point of interest displays video tutorials, where experts from Eliwell and Schneider Electric explain the technical details and features of the various applied solutions. Technical documentation can also be viewed, and access can be gained to the Digital Academy, the online repository with a wide range of content, from commercial information to technical insights and from hints and tips on the applications to step-by-step video tutorials.
The virtual tour starts in the Control Room with solutions for energy managers, maintenance operators and system integrators: from the Eliwell TelevisGo monitoring system to the Schneider Electric’s BMS EcoStruxure Building Operation.
The two platforms are interconnected and enable local and remote control of both the refrigeration system – using TelevisGo – and the energy consumption of the entire supermarket, via EcoStruxure Building Operation.
The tour then moves on to theshop floor, representing a convenience store with various refrigeration units and a food storeroom. The touchpoints there encourage an understanding of how installers and store managers can control temperature (using the new-generation IDNext controller) and energy consumption, as well as third-party applications via Eliwell solutions. Solutions for other applications are also displayed in this area, including those offered by Schneider Electric for lighting management.
Moving ahead to the supermarket area, various types of refrigerators can be seen working differently: from the remote counters, connected to the compressor rack, to plug-in refrigerated cabinets with Eliwell EWSense radio sensors to monitor their temperature.
Clients can then explore the Technical Room, the heart of a supermarket’s refrigeration system. This is where clients can find out more about the Eliwell EWCM 9000 PRO-HF, the efficient and sustainable control solution of transcritical CO2 compressor racks.
The Innovation Hub Virtual Tour is constantly evolving and is frequently updated with new materials for consultation and new solutions.
Innovation Hub Virtual Tour