Ref Tools now provides quick and easy access to product information

Date: 06 October 2020
Ref Tools now provides quick and easy access to product information

The Ref Tools app is an essential part of an HVACR professional’s toolbox, providing you with the guidance, support, information, and tools you need every day to do your job—and do it quickly and efficiently. Now, Ref Tools is getting another feature that will make it even more useful. We call it Product Finder.

Product Finder gives you access to essential product information. We’ve integrated as much product-related data as possible in one place, so you can find it when and where you need it. Since this was one of the most-often requested features for Ref Tools from many of our users worldwide, we’re thrilled to finally make it available.

After you download or update to the latest version of Ref Tools, you’ll see Product Finder on the main tool page, alongside other helpful tools such as Magnetic Tool, Troubleshooter, Low-GWP Tool, and Spare Parts.

Product Finder includes:

  • Product specifications—get quick access to technical information, dimensions, and model numbers
  • Documentation—find helpful installation guides, catalogs, brochures, and spec sheets
  • Product visuals—see detailed product images
  • Spare parts and accessories—find compatible replacements and accessories
  • Convenient sharing—build and export product lists for easy sharing with colleagues, purchasers, and wholesalers

With just a few taps of your finger, you can find the product you’re working on, get the information you need, and move forward with your installation or repair.

"Quick and easy access to documentation and product data is absolutely crucial for our customers and partners. With this new feature in Ref Tools, I truly believe we'll be able to make it much easier to find exactly that," explains Janni Koie, Global Marketing Communications Director for Danfoss Cooling.

Henrik Thomsen, Ref Tools project manager, also expresses his excitement for the upgrade but emphasizes that it’s only the first step towards a more integrated HVACR-servicing experience: "With Product Finder, we’ve laid the groundwork to create a tool that guides the user intuitively from problem identification to the solution. This means there is still much more in store for the users. This is only the beginning. We’re currently looking to integrate troubleshooting and product scanning into the feature."

Product Finder is available now in the latest version of the Ref Tools app, which can be downloaded for free for iOS and Android devices. 

Find out more on our website about: Danfoss

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