The Outstanding Green Point Award was presented at the Green Point Conference in Beijing on 11 and 12 June. THERMOCOOL from Moscow, Russia, is this year’s winner.
BITZER’s Green Point service network maintains, overhauls and repairs BITZER compressors. The network consists of numerous members who have long-standing partnerships with Green Point. This marks the second time that Green Point is honouring one of its members with the Outstanding Green Point Award.
More than 3,000 compressors repaired Philippe Maratuech, Managing Director Green Point and Director Services and After-Sales at BITZER, comments: ‘I am delighted to present this year’s Outstanding Green Point Award to THERMOCOOL. Its BITZER repair workshop opened in 2002 and has repaired more than 3,000 compressors since then. We wish to thank THERMOCOOL for this long-standing partnership and their loyalty.’ Sergei Demidov, Engineer at THERMOCOOL, adds: ‘It is an honour for us to be awarded the Outstanding Green Point distinction. Since joining the Green Point network, our sales have increased by 35 per cent – the award underlines this success and will spur us on further.’
Service quality based on customer orientation THERMOCOOL has been in the refrigeration business for 20 years and in this time has developed into one of the largest, most advanced refrigeration companies in Russia. All of the systems it manufactures are fitted with BITZER compressors and pressure vessels. In 2015, THERMOCOOL decided to expand its service centre into a fully fledged Green Point in order to provide its customers with higher service quality. Besides repairing and overhauling compressors, the company offers a wide range of integrated services to meet the challenging requirements of the refrigeration market. Thanks to the expertise of its employees and the use of BITZER original spare parts and refrigeration compressor oils, THERMOCOOL provides its customers with a one-year guarantee on all repaired BITZER compressors.