Subscribe to the daily news Sign in
En
Online Training Surge During Pandemic Lockdowns Improves Installer Skills

Online Training Surge During Pandemic Lockdowns Improves Installer Skills

Toshiba reports a dramatic increase in online air conditioning training during the recent COVID-19 pandemic lockdowns, as installers and maintenance staff took the opportunity to improve their skills.

Since TCUK launched its award-winning online training academy in 2018, more than 3,500 engineers have registered, with the number of completed courses tripling during the height of the COVID-19 restrictions. To date, more than 5,000 training modules have been completed.

The platform uses videos, pictures and easy-to-understand information that users can study and return to at any time. To ensure users have absorbed key principles and knowledge, courses conclude with an assessment quiz. If answered successfully, users can print a certificate of completion.

“The surge in online training during the pandemic took even us by surprise,” said Cameron Beech, TCUK Technical Support Engineer, who heads up the training portal. “People made positive use of the time in lockdown to develop their skills and acquire new ones. As restrictions are being lifted, our installers are better trained and prepared than ever to meet the challenges and opportunities ahead.”      

Out of the 107 online training modules available, the most popular is Toshiba’s Warranty Qualification course. Those successfully completing this base course qualify for different levels of warranty cover on Toshiba installations, depending on the additional warranty courses they take and pass, providing a competitive edge in the market.

Installers registering online have their own training account that records courses completed with a unique identification number that is also used for equipment commissioning records. This provides automatic validation for warranty cover for equipment installed by each user in accordance with Toshiba’s terms and conditions.

The latest course added covers Toshiba’s Estia R-32 air-source heat pump range, a technology in the spotlight due to the UK’s net zero carbon targets. The range is manufactured at Toshiba’s new factory in Poland, providing a local source for the products and enabling European requirements to be precisely met.

TCUK is currently finalising plans for a new warranty qualification course for Toshiba’s new variable refrigerant flow range, SMMS-u. New training modules are added and updated on a regular basis.

With the easing of restrictions, in-person classroom training is due to restart soon. A full schedule of courses will be available at Leatherhead in the South East, Plymouth in the West, Stockport in the North and at distributor offices around the UK.

In addition to product courses, users can take Continuous Professional Development (CPD) training modules to enhance their wider knowledge of industry issues and current legislation. Seven CPDs are currently available, covering key topics such as indoor air quality and healthy buildings, F-Gas legislation, refrigerants, Ecodesign, chiller technology and airside application and design.

For more details on online training, visit https://training.toshibaac.co.uk.

Share

Related news

LG targets global HVAC leadership with data center and regional B2B...
LG Electronics has outlined its strategy to become a top-tier global provider of heating, ventilation and air conditioning (HVAC) solutions by 2030. At a press conference held on July 8 at LG Scien...
11 Jul 2025
RefIndustry Launches Special Edition of Refrigeration Industry Maga...
RefIndustry.com proudly announces the release of a dedicated CO2 Refrigeration Special Edition of its flagship publication, Refrigeration Industry Magazine. This issue brings together real...
07 May 2025
Green Cooling Summit 2025 highlights natural refrigerant solutions
The Green Cooling Summit 2025, held virtually and jointly organized by the German Environment Agency (UBA) and GIZ Proklima on behalf of the German Federal Ministry for the Environment, Climate Act...
08 Jun 2025
DMRC Technicians Trained on Good Servicing Practices for HCFC and R...
In February 2025, 70 refrigeration and air conditioning (RAC) technicians from the Delhi Metro Rail Corporation (DMRC) completed hands-on training in safe servicing practices under India’s HCFC...
19 Apr 2025
Heat Pump Association announces first Annual Conference for Novembe...
The Heat Pump Association (HPA) will host its first Annual Conference on 26 November 2025, marking its 20th anniversary. Titled “Heat Pumps: How to go further, faster…”, the event will be held at t...
today
Midea hosts HVAC Latin America 2025 Partner Summit in São Paulo
Last week, Midea held the HVAC Latin America 2025 Partner Summit at the Grand Hyatt Hotel in São Paulo, bringing together 170 participants from 18 countries across the region. The event gathered...
29 Jun 2025