Locotranssped Enhances Partnership with Thermo King through ThermoKare 24/7 Fleet Monitoring

Locotranssped, a logistics company specialising in intermodal and road transport, introduced ThermoKare 24/7 Fleet Monitoring service from Thermo King as a testament to continual enhancement of their intermodal logistics offering. 

From the start, to meet the specific needs of transporting temperature sensitive products, Locotranssped has worked closely with Thermo King leveraging its refrigeration technology and service for both intermodal and road transport services.

ThermoKare 24/7 Fleet Monitoring leverages Thermo King TracKing connectivity technology, which enables greater visibility, remote monitoring and two-way communication with the refrigeration units. This central monitoring solution from Thermo King combines real-time monitoring of the refrigerated fleet, remote-diagnosis and proactive support performed around the clock by experts of the Thermo King Uptime Centre.

“With ThermoKare 24/7 Fleet Monitoring we can count on Thermo King experts to monitor the refrigeration systems and the temperature in our containers. In case of any urgency that may affect the cargo, they take action and fix the problem remotely, or keep us informed and provide with a solution at the nearest service station,” said Piotr Wilczkowiak, director of business development at Locotranssped. “With 24/7 monitoring, our clients gain unparalleled visibility, instilling trust in Locotranssped's commitment to ensuring the safety and security of their cargo. This transparency, particularly regarding temperature-sensitive products, is a game-changer in intermodal transport and allows us to differentiate our company in the market.”

“Every time our customers carry a temperature sensitive load, their business carries a risk that if equipment failure goes undetected it can mean losing the cargo. And losing a load can mean losing a hard-won reputation,” said Alain van Schaik, Intermodal manager at Thermo King. “With the ThermoKare 24/7 Fleet Monitoring we’re significantly easing this burden for our customers. We will not only monitor the transport refrigeration units around the clock, but also respond to every issue, arrange support for resolution and provide detailed reporting to meet the most stringent regulatory requirements."

Every identified issue triggers Thermo King Uptime Center to resolve the problem remotely, using TracKing two-way communication. If the situation requires intervention by a technician, customers receive immediate notification and directions to the nearest Thermo King Dealer and service station.