Thermo King Expands High Voltage-Certified Dealer Network in EMEA

Thermo King has expanded its electrification-focused support network with 77 certified High Voltage (HV) workshops across Europe, the Middle East, and Africa (EMEA). The initiative enhances service capabilities for electric refrigerated transport, aligning with the industry's transition toward zero-emission solutions.

Each certified location has completed a dedicated Thermo King training and certification programme launched in April 2024. Technicians are equipped with specialised high-voltage tools and personal protective equipment (PPE) to ensure safety and compliance in handling electric transport refrigeration systems. The network supports the company’s growing portfolio of electrified solutions, including the AxlePower trailer system, battery packs, and electric van and truck refrigeration units.

Over the last 18 months, more than 350 dealer technicians have earned HV certifications. These are verified against internal guidelines, ensuring consistent safety and service standards across all markets, including regions without formal HV legislation.

"With an industry-leading electrified products portfolio, Thermo King is setting new standards in emissions reduction and efficiency," said Isil Dedeoglu, vice president for Channel Excellence, Strategy and Customer Experience at Thermo King in EMEA. "We launched the high voltage certification workshop programme to ensure our customers with electrified refrigeration fleets receive the best quality service for their systems."

To ensure consistency across international operations, Thermo King developed internal HV service standards and supports certification through third-party bodies. Certified workshops must meet uniform tooling and PPE requirements, including insulated hand tools, voltage testers, safety gloves, and protective barriers. All workshops comply with local regulations where applicable.

With over 500 service locations in 75 countries, Thermo King’s expansion of HV-certified workshops underscores its commitment to sustainability, operational safety, and electrified cold chain logistics.