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15 February 2025

Carrier Expands Apprenticeship Programme to Address HVAC Skills Gap

Carrier is expanding its apprenticeship programme in the UK, increasing its intake of technical apprentices by 30% in 2024. The initiative aims to develop skilled HVAC professionals and address the ongoing skills shortage in the industry.

Following the successful launch of its Academy in Bracknell and the appointment of a dedicated apprenticeship programme lead, Carrier plans to recruit at least 17 new apprentices this year. The company now employs more than 50 apprentices across its UK operations. All apprentices from last year’s intake have transitioned into full-time roles within the company.

"The skills gap in the HVAC sector remains a persistent challenge," said Adele Watson, Apprenticeship Programme Lead at Carrier Commercial UK and Ireland. "Along with the challenge of attracting new talent, we also need to retain the skilled technicians we have. By investing in our apprenticeship programme and ongoing technician training, we are beginning to address the shortfall in skilled engineers to support the drive towards decarbonisation and net zero."

Government research highlights an increased demand for HVAC roles, particularly for air-conditioning and refrigeration installers, as well as electrical engineers. With the UK government set to raise the minimum apprenticeship wage from £6.40 to £7.55 per hour in April 2025, apprenticeships are becoming an increasingly important pathway for developing the future workforce.

Matthew Mayes, a final-year Carrier Service apprentice based in Bromsgrove, was among three winners of Dudley College’s Apprentice of the Year 2024 award. "Since joining Carrier, I’ve learned so much and developed skills I never thought possible," said Mayes. "The programme is excellent, with a perfect balance of hands-on training and theory. I’ve felt well supported, mentored, and really valued in my team. Carrier is a company that truly invests in its people and their future."

To mark National Apprenticeship Week, Carrier will host its first two-day apprentice event featuring guest speakers, workshops, and activities aimed at fostering resilience and professional development.

"Our Academy will continue to provide a practical environment where apprentices and employees alike can hone their skills," said Andrew Paddock, Managing Director, Carrier Commercial HVAC UKI and Nordics. "By offering comprehensive training, support, and mentorship, we’re giving our apprentices the knowledge, skills and behaviours they need to become safety-focused and highly competent engineers. In addition, we are supporting them with digital literacy and instilling leadership qualities so they can enjoy long and successful careers with Carrier."
Related tags: HVAC, refrigeration, Carrier
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