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David Gitlin, Chairman & CEO of Carrier, emphasized the initiative’s role in transforming the workforce:
"Through the Carrier TechVantage Initiative, we're addressing critical workforce gaps and setting a new standard for excellence in HVAC service. By investing in a world-class training program, we are shaping the future of technician development and creating an initiative designed to attract, develop, and empower the very best talent."
Carrier’s commitment to workforce innovation is evident through its significant investments:
In 2024 alone, Carrier delivered approximately 132,000 hours of training, benefiting 20,000 technicians through various formats, including in-person, virtual, and online platforms.
The TechVantage Initiative incorporates advanced digital tools like diagnostics, predictive maintenance, and remote monitoring, enabling technicians to deliver faster and smarter service. These innovations aim to enhance customer experience and establish a new benchmark for HVAC service excellence.
By combining job creation, training, and technology, Carrier’s TechVantage Initiative positions the company at the forefront of workforce transformation and the HVAC industry's evolution.