Carrier Solutions UK is celebrating its 20-year partnership with Cool Designs Ltd (CDL), a prominent distributor of Toshiba HVAC products. CDL has played a crucial role in Carrier Solutions UK's success, bringing expertise, market insight, and a steadfast commitment to customer satisfaction.
Since 2004, CDL has aligned its business model with Carrier Solutions UK, supporting pre-sales, stock management, post-sales service, and providing technical expertise. “Our close relationship with Carrier Solutions UK for the sales of Toshiba HVAC solutions has allowed us to understand each other’s business inside and out, resulting in a first-class customer experience,” said Darrel Birkett, Managing Director of Cool Designs Ltd.
David Dunn, Managing Director for UK & Ireland, Carrier RLC EMEA, praised the partnership, stating, “Their dedication to customer service, sustainability, and promoting innovative Toshiba HVAC products has significantly contributed to Carrier Solutions UK’s industry leadership. We look forward to many more years of collaboration.”
Carrier Solutions UK remains committed to supporting its distributor partners with ongoing training and resources to ensure exceptional customer service and value. Long-standing partners were awarded at a recent Carrier Residential and Light Commercial (RLC) EMEA event, highlighting their contributions to the company's success.
