“We are pleased to provide a high-quality service center for our customers and safe and modern workplace for our technicians,” says Michael Radke, service director, Carrier Transicold Germany and Austria. “There are seven technicians at the Wiener Neudorf service center, each with refrigeration, diesel mechanics and electrical expertise to properly maintain transport refrigeration units for vans, trucks and trailers.”
The new service center is strategically located in ecoplus Wirtschaftspark IZ NÖ-Süd in Wiener Neudorf and is accessible from the Autobahn A2, which connects Wien with Graz and Italy. The new 5,000 square meter facility includes an 800 square meter workshop. The new service bay layout, which is focused on making it easier for drivers to maneuver, allows vehicles to pull directly into the station using one of five lanes, including one exclusively dedicated to the assembly of refrigeration units. The Wiener Neudorf facility replaces the service center in Vösdorf that will be closing at the end of 2017.
The new service center is part of a network of more than 600 Carrier Transicold service centers across Europe. Additionally, customers have access to Carrier Transicold’s OneCALL technical hotline, available in 117 languages, 24 hours a day, seven days a week, to help direct customers to the nearest service center.