“Amarillo Thermo King is the epitome of resilience and dedication to customers,” said Karin De Bondt, president, Thermo King Americas. “The dealership has exponentially grown its service and performance levels, embracing opportunities that meet evolving customer needs and secure long-term success.”
The Texas-based dealership, which is owned by Krista Flowers Floyd, was honored with the top dealership award in front of fellow dealers and Thermo King management during a live virtual awards banquet and celebration held on February 18.
“This award is a great honor, and recognition for our team,” said Brent Slaten, general manager of Amarillo Thermo King, which also received the 2020 Thermo King Western Region Dealership of the Year award. “It is especially significant in the fact that four years ago, we unexpectedly lost our owner, and visionary, Ross “JR” Flowers. Yet through that difficult season, our team’s integrity, hard work, and dedication to customer service has allowed us to continue building upon the legacy Ross left to us.”
Other Thermo King dealerships recognized for outstanding performance in 2020 include:
- Thermo King of North Florida (Jacksonville, Florida) – Thermo King Eastern Region Dealership of the Year and Thermo King Parts Dealership of the Year
- Transport Refrigeration of Northwest Arkansas (Lowell, Arkansas) – Thermo King Central Region Dealership of the Year
- Thermo King Midwest (Elkhart, Indiana) – Thermo King Bus Dealership of the Year
- Thermo King’s annual dealership awards are determined on a number of performance and leadership criteria including business growth, being an excellent brand ambassador, and providing an exceptional customer experience that delivers real solutions for individual customer needs.
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