kenza cloud allows distributors, contractors, building owners, and facility managers to schedule, chart data, and receive off-site troubleshooting support, reducing the need for service calls. Key features include Maintenance Tool File Download, Test Run, Refrigerant Check, and Branch Port Check for CITY MULTI R2-Series systems, all designed to minimize site visits and streamline issue resolution.
The subscription-based platform can monitor up to 50 indoor and 50 outdoor units per device, enhancing the efficiency of system management. “kenza cloud gives technicians visibility into the systems they work on, simplifying the diagnosis and servicing of CITY MULTI equipment,” said James DeBerry, commercial marketing manager at METUS. “Technicians will also benefit from automatic quarterly updates, reflecting our commitment to continuously improve our offerings.”
This innovative platform is set to revolutionize how commercial customers manage their VRF systems, offering greater control, reduced downtime, and improved service efficiency.
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