At EuroShop, Epta Group announced a strategy that combines the Zenit cabinet debut, the “Good never stops” platform and Hauser’s integration, broadening the group’s refrigeration offer across products, services and software for retailers.
CEO of Epta Group Marco Nocivelli opened the event with the group’s strategic vision, presenting Epta as an independent company focused on commercial refrigeration and active in 100 countries through its subsidiaries. He linked that direction to “conscious innovation,” introduced the “Good never stops” message, presented the Zenit flagship vertical cabinet and outlined the combination with Hauser, describing a larger organisation with 10,000 people and more than €2 billion in turnover. Zenit was presented as a cabinet that combines merchandising transparency with nearly one-third lower energy use than previous models.
Thomas Loibl, CEO of Hauser, followed with the rationale for the integration and the joint strategy. He tied the move to Hauser’s 80th anniversary in 2026 and described the combination as a partnership built on shared values, sustainability and a customer-centric approach, with stronger positioning in Central and Eastern Europe and further development in other European markets. “It’s the beginning of a shared journey built on trust, respect, and a common long-term vision,” Loibl said.
Vanessa Curti, Group Communication Director, moderated the programme, introduced the speakers and guided the transitions between sessions. In the next discussion block, Christian Le Gousse, Chief Commercial Officer, focused on the role of commercial refrigeration in retail, describing it as both a technical function and a source of value through merchandising, operating efficiency and lower energy use. He also positioned Epta as a fully integrated solution provider with activity across Europe, the Americas, Africa, the Middle East, Asia and Australia. Aurélien Tissot, Marketing Senior Director, then connected the “Good never stops” platform to Epta’s values, its global customer proposition and a communication approach designed to work across different regions following the Hauser transaction.
A later session turned to service-led development. Carmine Infante, Chief of Growth, described “servitization” as the integration of products, services and software enabled by digital technologies, moving the business beyond a transactional model toward strategic partnership with retailers. Michele Vitali, After Sales Business Unit General Manager, detailed Epta’s service network, including about 1,100 service engineers and support for 27,000 stores worldwide. He also highlighted digital tools such as the global alert management platform monitoring more than 9,000 stores, the MAEpta platform for asset data and service history, and the Epta Service Academy launched in Romania as a scalable training model.
“It’s for this that today we are here in order to give you our promise, our promise that is good never stops,” said Marco Nocivelli, CEO of Epta Group.