Refrigerated Solutions Group (RSG), featuring industry-leading brands Norlake and Master-Bilt, has announced that its New Albany, MS manufacturing facility is now certified to the ISO 9001:2015 standard. This certification underscores RSG’s dedication to superior quality and service, a hallmark of its business for over 150 years combined.
“RSG continues to invest in enhancing our category-leading operations and innovation capabilities to best serve our customers,” stated Aaron Brown, CEO of Refrigerated Solutions Group. “ISO 9001:2015 certification recognizes our team’s commitment to operational excellence and customer centricity.”
Brian Casserilla, COO of Refrigerated Solutions Group, added, “ISO 9001:2015 certification is an important milestone in our pursuit of exceptional quality and continuous improvement to strengthen our position as the trusted partner of choice.”
Benefits of ISO 9001:2015 Certification
ISO 9001:2015, the global standard for quality management set by the International Organization for Standardization (ISO), drives excellence through a dynamic Plan-Do-Check-Act methodology. This ensures meticulous documentation and continuous improvement of all quality aspects, from processes to roles.
RSG customers will experience numerous benefits from this certification, including:
- Superior Product Quality and Reliability: Customers can rely on RSG’s enduring commitment to quality.
- Category-Leading Innovation: RSG provides solutions that evolve with customer operations and regulatory changes.
- Tailored Solutions to Customer Needs: RSG incorporates customer feedback into its continuous improvement culture, delivering solutions that meet unique customer requirements.
