The Institute of Refrigeration (IOR) has published a new report summarising the results of its October 2025 member survey, The Future of Training – Right Skills for the Right Job. The survey was conducted to assess future skills and qualification needs across the refrigeration, air conditioning, and heat pump (RACHP) industry.
The findings reveal a structural and urgent workforce challenge. Employers reported shortages not only in the number of qualified engineers, but also in their technical competence, practical readiness, and ability to work with emerging technologies. Key concerns include the limited development of skills in natural refrigerants, controls, system integration, and design.
A significant demographic gap was identified, with an ageing workforce and a lack of engineers aged 25–40, referred to as a “missing middle”. This weakens succession planning and reduces sector resilience. The report also highlights inconsistent and fragmented training provision across the UK, with many apprentices completing their qualifications without the practical experience necessary for safe and effective work.
The IOR report brings together survey data, analysis of workforce demographics and training gaps, and an evaluation of apprenticeship pathways and CPD. It concludes with a detailed action plan proposing recommendations, outcomes, and shared responsibilities for stakeholders.
The IOR warns that without coordinated intervention, workforce shortages will likely worsen over the next two to five years, impacting safety, innovation, decarbonisation, and long-term sector sustainability. The proposed action plan includes strengthening training pathways, improving professional competence, and building a more resilient talent pipeline.
The project will continue throughout 2026, with further input from employers, colleges, and trainees. The full report is available for download from the IOR website.
